Product Information
What makes your Always Fits collection unique?
Our Always Fits technology is designed to adapt to your body and lifestyle, providing a flawless fit that moves with you. This innovative approach ensures comfort and confidence in every piece.
Do you carry plus sizes in your collections?
Yes! At Good American, we believe fashion should be inclusive. Our Always Fits collections and America’s Favorite Skinny Jean are designed to flatter all body types and sizes.
What are your most popular products?
Our Best Sellers include America’s Favorite Skinny Jean, versatile Active Essentials, and our innovative 100 Ways collection that offers multiple styling options in single pieces.
Do you offer swimwear year-round?
Absolutely! Our Always Fits Swim collection is available throughout the year, perfect for vacations or indoor swimming regardless of the season.
Shipping & Delivery
Where do you ship?
We ship globally to most destinations. Please note we currently cannot ship to some remote areas and parts of Asia.
What are my shipping options?
Standard Shipping: $12.95 – Processed within 1-2 business days, delivered via DHL or FedEx within 10-15 days after shipping.
Free Shipping: Available on orders over $50 – Delivered via EMS within 15-25 days after shipping.
When will I receive my tracking information?
You’ll receive a tracking number via email once your order has been processed and shipped, typically within 1-2 business days of placing your order.
Can I expedite my shipping?
Currently, we offer Standard and Free Shipping options as described above. We’re constantly working to enhance our delivery experience to better serve your fashion needs.
Returns & Exchanges
What is your return policy?
Your satisfaction is guaranteed. If anything doesn’t fit perfectly—from the delivery to the product itself—you have 15 days from receipt to initiate a return.
How do I initiate a return?
Please contact our customer service team at [email protected] with your order details, and we’ll guide you through the simple return process.
Are return shipping costs covered?
Return shipping costs may vary depending on the reason for return. Our customer service team will provide complete details when you initiate your return.
Payment & Account
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
Is my payment information secure?
Absolutely. We use industry-standard encryption and security measures to protect your payment information and ensure safe transactions.
Do I need to create an account to shop?
While you can checkout as a guest, creating an account allows you to track orders, save favorites, and enjoy a faster checkout experience.
Size & Fit Guidance
How does the Always Fits technology work?
Our Always Fits technology incorporates innovative fabric and design elements that adapt to your body shape and movement, ensuring comfort and maintaining shape throughout wear.
Where can I find size charts?
Detailed size charts are available on each product page to help you find your perfect fit. We recommend reviewing these before making your selection.
What if I’m between sizes?
Our Always Fits collections are specifically designed to accommodate various body types. If you’re between sizes, we typically recommend selecting your usual size as our technology provides flexibility.
Still Have Questions?
Our customer service team is here to help ensure your Good American experience is seamless from start to finish.
Email: [email protected]
Store Address: 1717 Sunrise Road, Las Vegas, US 89102
We’re committed to delivering not just clothing, but confidence—wherever you are in the world.